If there is a mistake on the order (Fabric, Dimension, Color, …) e-Bopp will refund 50% of the product initially ordered, under the following procedure:
#1 A new product to replace the wrong one must be purchased to get the refund.
#2 The refund will occur only once the defective product has been received by e.Bopp LLC.
#3 To get the agreement you must contact e-Bopp LLC at MySupport@e-Bopp.com with the details of how mistake occurred. A Returned Agreement number (RA#) will be sent by e-Bopp LLC as a sole and only confirmation of the returned authorization.
To avoid any mistake, please read carefully the advice “Measure Twice, cut once …”on MySelection page